Business Details
35 Years
experience
Your Trusted Partner for CCTV Security Solutions
Established in 1991, Inn-House Technology has built a reputation for delivering high-quality CCTV solutions across Essex, Kent, Suffolk, and surrounding areas. Our team of directly employed, DBS-checked professionals adheres to SSAIB and SafeContractor standards, ensuring compliance with industry regulations. With ISO9001 certification, we maintain rigorous quality control across all installations, from residential properties to commercial sites including schools, farms, and remote locations.Our 33 years of expertise enable tailored system design, incorporating advanced technologies like 4K resolution, AI object detection, and remote smartphone access. We prioritise customer satisfaction through free site surveys, flexible lease/purchase options, and a 3-year replacement warranty. Our commitment to ongoing support includes rapid response times for technical issues and comprehensive maintenance plans, ensuring systems remain operational and effective throughout their lifecycle.
Services
CCTV Installation
CCTV Maintenance
Home Security Systems
Commercial Surveillance
Pan Tilt Zoom Cameras
IP CCTV Solutions
Wireless Systems
Dome Cameras
Remote Monitoring
24/7 Support
Details
- Year established: 1991
Highlights and features
- We have over 33 years of experience in CCTV installation and maintenance
- Our engineers are directly employed and DBS-checked for sensitive environments
- We offer a 3-year replacement warranty on all installations
- Our team provides rapid response technical support without call centres
- We implement advanced AI analytics for accurate threat detection
Associations and certifications
- ISO9001:2015
- SSAIB
- Trading Standards Approved
- SafeContractor
What people say
Excellent service
Professional and helpful
Paid for itself
Quick and efficient
Customer-focused
Services
CCTV Installation
Our professional CCTV installation service creates tailored security solutions for residential and commercial properties. Using high-resolution 4K cameras and AI-powered analytics, we design systems that deter crime while providing clear evidential footage. Installations include remote smartphone access, night vision capabilities, and integration with existing security infrastructure. Our engineers complete most domestic installations within a day, with commercial projects scaled according to site requirements and operational hours.
CCTV Maintenance
We provide comprehensive maintenance packages to ensure optimal performance of security systems. Our proactive servicing includes camera calibration, recording system checks, and software updates. Emergency call-outs address urgent technical issues, while scheduled visits prevent potential failures. All maintenance work maintains compliance with insurance requirements and includes detailed system health reports for business clients needing audit trails.
Remote Monitoring
Our remote monitoring solutions enable real-time security oversight from any internet-connected device. Systems feature motion-activated alerts, facial recognition capabilities, and cloud storage options. We configure viewing permissions for multiple users while maintaining data protection compliance. The service integrates with smart home systems and business management platforms for seamless operation across domestic and commercial environments.
Pan Tilt Zoom Cameras
Our PTZ camera installations offer 360-degree coverage with 45x optical zoom capabilities. These systems allow remote operators to track incidents in real-time while maintaining evidential quality footage. We install vandal-resistant models suitable for outdoor environments and integrate them with existing security infrastructure. The cameras feature automatic tracking modes and programmable patrol patterns for comprehensive site coverage.
Wireless Systems
We design wireless CCTV solutions for properties where traditional cabling proves impractical. Our systems use encrypted Wi-Fi and 4G connectivity with local storage options to maintain functionality during network outages. Installations include signal strength assessments to guarantee reliable performance. These systems work particularly well for listed buildings, temporary sites, and properties with challenging architectural features.
People
David Critchley
Managing Director
David oversees daily operations and maintains the company's founding principles of technical excellence and customer care. With over three decades in the security industry, he ensures all installations meet current SSAIB standards while driving continuous improvement in service delivery.
Lee
Director of Inn-House Technology Ltd
Lee manages technical operations and system design, leveraging extensive experience to create effective security solutions. He specialises in integrating advanced analytics with traditional CCTV systems, ensuring clients receive optimal protection tailored to their specific requirements and risk profiles.
Paula
Business Development Executive
Paula coordinates business growth initiatives while managing day-to-day operations. She ensures client inquiries receive prompt attention and works closely with the installation team to maintain service quality standards across all customer interactions.
James
Installations Leader
James supervises all installation projects, ensuring technical precision and minimal disruption to clients. With specialist knowledge of commercial security systems, he trains engineers in best practices and oversees complex multi-site deployments for corporate clients.
Sam
Service & Installation Engineer
Sam delivers on-site installations and maintenance services, combining technical expertise with customer service skills. He specialises in residential systems and provides clear explanations of system operation to ensure clients maximise their security investment.
Questions
What CCTV systems do you install?
We install HD and 4K CCTV systems with remote access, AI analytics, and various camera types including dome, PTZ, and wireless models. Systems work for homes and businesses with flexible lease/purchase options.
Do you offer maintenance contracts?
Yes, we provide comprehensive maintenance plans with emergency call-outs and scheduled servicing to ensure system reliability and compliance with insurance requirements.
How much does CCTV installation cost?
Costs vary based on system complexity. We provide free site surveys and tailored quotes with no obligation, ensuring solutions fit different budgets and security needs.
Are your engineers qualified?
All engineers are directly employed, DBS-checked, and trained to current SSAIB standards. They receive ongoing technical training to maintain expertise with evolving security technologies.
Can I view footage remotely?
Yes, all systems include remote access via smartphone, tablet, or computer with secure login credentials. This feature works for both live monitoring and reviewing recorded footage.
