Business Details
48 Years
experience
Emergency
services
Trusted Security Solutions for Homes and Businesses
Established in 1978, Arc Alarms has built a reputation as a trusted provider of comprehensive security solutions across the Midlands. As an NSI Silver-approved company, we specialise in the design, installation, and maintenance of commercial and residential security systems, including intruder alarms, CCTV, access control, and fire alarm systems. Our team of DBS-checked engineers brings decades of combined experience, having successfully installed over 5,000 systems while maintaining a steadfast commitment to customer satisfaction. We prioritise reliability and professionalism, offering a 24/7 emergency callout service for maintained systems and tailoring solutions to meet the unique needs of each client.Our dedication to quality is reflected in our long-standing customer relationships, with many clients praising our courteous team, transparent communication, and the peace of mind our systems provide. Operating from Birmingham, we serve a wide geographical area, including Warwickshire, Worcestershire, and Staffordshire, ensuring local businesses and homeowners benefit from our expertise. Our family-run ethos underpins our approach, combining technical proficiency with a personal touch to deliver security systems that are both effective and easy to use.
Services
Commercial Access Control
Residential CCTV Systems
Fire Alarm Installation
Intruder Alarm Servicing
Perimeter Protection
24/7 Emergency Callouts
Security System Maintenance
Smart Home Alarms
Commercial Fogging Systems
Security Lighting
Details
- Year established: 1978
Highlights and features
- We have over 40 years of experience in security system installation and maintenance.
- Our NSI Silver approval guarantees high-quality, reliable security solutions.
- We provide a 24/7 emergency callout service for urgent security needs.
- All engineers are DBS-checked and have installed over 5,000 successful systems.
- Our team offers personalised service with clear communication and no hidden fees.
Associations and certifications
- NSI Silver
What people say
Excellent customer service
Professional and knowledgeable
Peace of mind
No mess
Highly recommend
Services
Commercial Intruder Alarms
We design and install advanced intruder alarm systems tailored for commercial properties. Our solutions integrate seamlessly with existing infrastructure, providing robust security for offices, warehouses, and retail spaces. Clients benefit from NSI-approved standards and 24/7 monitoring options.
Residential CCTV Systems
Our residential CCTV installations offer high-definition monitoring for homeowners. Systems include remote access via smartphone apps, ensuring real-time security updates. Each setup is customised to property layouts, with discreet cameras and reliable recording capabilities.
Fire Alarm Installation
We supply and install compliant fire alarm systems for commercial and residential buildings. Our services include risk assessments, system design, and ongoing maintenance to meet UK fire safety regulations and ensure occupant safety.
24/7 Emergency Callouts
Arc Alarms offers round-the-clock emergency support for critical security issues. Our rapid response team addresses faults or breaches promptly, minimising risk and restoring system functionality within agreed service-level agreements.
Security System Maintenance
Regular maintenance contracts ensure optimal performance of security systems. Our engineers conduct thorough inspections, software updates, and component replacements to maintain NSI Silver-standard reliability and compliance.
People
Martin
Engineer
Experienced engineer known for prompt, professional service and fault resolution. Praised for tidiness and technical expertise during installations and repairs.
Andy
Engineer
Annual service specialist with a polite, respectful approach. Recognised for maintaining long-term customer trust through consistent, high-quality service delivery.
Dean
Engineer
Skilled installer of smart alarm systems with attention to detail. Appreciated for clear explanations and tidy workmanship during domestic upgrades.
Alex
Customer Service
Responsive team member handling inquiries and surveys with professionalism. Known for clear communication and efficient coordination of installation schedules.
Carol
Admin Staff
Support team member providing thorough explanations of system features. Valued for patient guidance during customer consultations and follow-ups.
Questions
What types of security systems do you install?
We install commercial and residential systems including intruder alarms, CCTV, access control, fire alarms, and smart home security solutions.
Do you offer emergency repair services?
Yes, we provide a 24/7 emergency callout service for urgent security system faults or breaches.
Are your engineers qualified?
All engineers are DBS-checked and NSI-certified with extensive experience in security system installation and maintenance.
Which areas do you cover?
We serve Birmingham, West Midlands, and surrounding counties including Warwickshire, Worcestershire, and Staffordshire.
Can I monitor my system remotely?
Yes, our smart alarm systems allow remote monitoring via smartphone apps for real-time security updates.
