Business Details
39 Years
experience
Emergency
services
Trusted Fire & Safety Equipment Maintenance Services in Kent
Established in 1987, Southern Care Maintenance has built a reputation as a trusted specialist in fire alarm and safety equipment maintenance across Kent, Sussex, Surrey, Essex, and South London. Our commitment to excellence is underscored by our membership in the Fire Industry Association (FIA), BAFE certification, and BSI Kitemark registration, ensuring third-party validation of our quality standards. We prioritise rapid response times, achieving same-day service for 98% of reactive maintenance requests, supported by a team of highly trained local engineers dedicated to minimising downtime. Our mySCM online portal offers contract customers 24/7 access to certificates, job sheets, and invoices, enhancing transparency and administrative efficiency. With over 35 years of experience, we provide independent advice unaligned with any single manufacturer, alongside a comprehensive stock of parts available nationwide.Our social responsibility initiatives, including support for local charities, reflect our commitment to community engagement. The company culture fosters inclusivity and positivity, ensuring employees feel valued while delivering reliable solutions tailored to healthcare, leisure, and commercial sectors. Our 24-hour emergency contact line guarantees immediate assistance for critical faults, reinforcing our promise of uninterrupted peace of mind. This combination of technical expertise, customer-centric values, and operational flexibility positions us as a leader in safety equipment maintenance.
Services
Fire Alarms
Nurse Call Systems
Access Control
Emergency Lighting
Fire Extinguishers
Ceiling Hoists
Mobile Hoists
Profiling Beds
Assisted Baths
LOLER Testing
Details
- Year established: 1987
Highlights and features
- Full member of the Fire Industry Association (FIA) and BAFE certified
- 98% same-day service for reactive maintenance requests
- 24-hour emergency support with a single contact number
- Online portal for instant access to certificates and invoices
- Over 35 years of independent, manufacturer-agnostic expertise
Associations and certifications
- Fire Industry Association (FIA)
- BAFE
- BSI Kitemark
What people say
First-class customer experience
Reliable and fast service
Peace of mind 24/7
Easy online access
Highly trained engineers
Services
Fire Alarms
Comprehensive supply, installation, and maintenance of fire alarm systems for commercial and healthcare premises. Our services ensure compliance with safety regulations and include routine inspections, emergency repairs, and system upgrades. With 24/7 emergency support and BAFE-certified engineers, we guarantee minimal downtime and maximum protection for your property and occupants.
Nurse Call Systems
Specialist servicing and repair of nurse call systems, including the latest Intercall One platform. We offer LOLER testing, emergency call-outs, and LOLER-compliant maintenance for healthcare facilities. Our engineers provide rapid fault resolution and system optimisation, ensuring uninterrupted communication for patient care across Kent and surrounding regions.
Access Control
Installation and maintenance of access control systems, including keypads and electronic entry solutions. Our services enhance security for commercial premises through regular servicing, emergency repairs, and system upgrades. We supply components nationwide and offer 24/7 support for critical access issues, ensuring secure and reliable operations.
Emergency Lighting
Routine maintenance and emergency repair of emergency lighting systems for compliance with safety standards. Our engineers conduct thorough inspections, battery replacements, and system testing to ensure operational readiness. With rapid response times and nationwide parts availability, we maintain uninterrupted safety lighting for commercial and healthcare facilities.
Fire Extinguishers
Supply, installation, and servicing of fire extinguishers, cabinets, and stands. Our services include annual inspections, rechargeable battery replacements, and compliance checks to meet fire safety regulations. We offer 24/7 emergency support and stock a wide range of extinguishers, ensuring quick replacements and optimal fire protection for all premises.
People
David Knight
Founder
David Knight founded Southern Care Maintenance in 1987, establishing a legacy of reliability and technical expertise. He champions a customer-first approach, ensuring the company maintains its commitment to quality through FIA membership and BSI Kitemark registration. His leadership drives the company's social responsibility initiatives and focus on employee satisfaction.
Questions
What services does SCM offer?
SCM provides fire alarm maintenance, nurse call systems servicing, access control solutions, emergency lighting repairs, and fire extinguisher management for healthcare, leisure, and commercial clients.
Do you offer emergency services?
Yes, we provide 24/7 emergency support for urgent faults and breakdowns, with a 98% same-day service response rate for reactive maintenance requests.
Which areas do you cover?
We serve Kent, Sussex, Surrey, Essex, and South London postcodes, with nationwide product supply and remote support via our online portal.
How can I access service records?
Contract customers can use our mySCM portal to view and download certificates, job sheets, and invoices 24/7 at no additional cost.
Are your engineers certified?
Yes, our engineers are BAFE-certified and members of the Fire Industry Association, with specialist training in fire safety and healthcare equipment maintenance.
Do you provide LOLER testing?
Yes, we offer LOLER-compliant testing and certification for ceiling hoists, mobile hoists, and other nursing equipment as part of our healthcare division services.
