Business Details
29 Years
experience
Emergency
services
Your Trusted Security Partner in Kilmarnock
Established in 1997, Fortress Security Alarms has grown from a small team of three to a leading security solutions provider with over 50 employees and apprentices. Our expertise spans the installation and maintenance of advanced security systems for domestic, commercial, and public sector clients across Scotland. We prioritise cutting-edge technology, offering wireless systems for homes, 24/7 alarm monitoring for businesses, and tailored solutions for government agencies protecting public assets. Our commitment to exceptional customer service is reflected in long-standing client relationships, with many customers remaining with us for over two decades.We invest in our team's development, fostering a culture of integrity, teamwork, and innovation. With thousands of systems installed annually, we combine technical excellence with a personal touch, ensuring bespoke security solutions that meet individual client needs while maintaining industry-leading standards through full accreditation.
Services
CCTV Installation
Fire Alarms
Intruder Alarms
Smart Systems
Fire Extinguishers
Door Entry
Automatic Doors
Maintenance
Security Monitoring
Emergency Services
Details
- Year established: 1997
Highlights and features
- We have 26 years of experience in security solutions across Scotland
- Our 24/7 alarm monitoring ensures continuous client protection
- We provide tailored security systems for both domestic and commercial clients
- Our team includes ISO-certified experts with apprenticeship training programs
- We guarantee prompt response with over 40 engineers operating nationwide
Associations and certifications
- ISO 9001
What people say
Exemplary professionalism
Delivered on time
Outstanding project
Prompt response
Complete protection
Services
CCTV Installation
We design and install advanced CCTV systems tailored to residential and commercial needs. Our solutions include ANPR technology for automated access control and high-resolution cameras for comprehensive site coverage. With expertise in listed buildings and public spaces, we ensure discreet integration while maintaining security effectiveness.
Fire Alarms
Our fire alarm systems combine hardwired and wireless technology for optimal reliability. We specialise in historic buildings, implementing solutions that protect both occupants and architectural integrity. Services include system design, installation, and bi-annual inspections to meet regulatory standards.
Intruder Alarms
We provide comprehensive intruder alarm systems with 24/7 monitoring capabilities. Our solutions cater to diverse sectors including retail, healthcare, and education, featuring remote management through smart devices for real-time security control.
Smart Systems
Our smart security platforms unify access control, CCTV, and alarm systems under single-device management. Clients can monitor premises globally via mobile apps, with automated features for lighting and environmental controls enhancing both security and energy efficiency.
Maintenance
We offer scheduled and emergency maintenance for all security systems, including quarterly fire alarm checks and annual CCTV inspections. Our proactive approach prevents failures, with engineers available for rapid response to urgent issues across Scotland.
People
Mark Raymond
Managing Director
Co-founder with 26 years' experience in security solutions. Leads business growth while maintaining focus on customer satisfaction and technological innovation. Holds strategic oversight of operations and client relationships.
William Sivewright
Sales Director
Co-founder responsible for business development and technology strategy. Specialises in identifying emerging security trends and implementing new procedures to maintain competitive advantage in the Scottish market.
Stuart Wiggins
Technical Director
Co-founder overseeing technical operations and engineering standards. Provides hands-on support for complex installations and mentors apprentices, ensuring technical excellence across all projects undertaken.
Craig MacFarlane
Office Manager
Manages day-to-day office operations since joining in 2018. Coordinates team logistics and client communications, combining organisational expertise with a customer-focused approach to support field engineers.
Stewart Fulton
Operations Supervisor
Apprentice scheme graduate with 17 years' service. Supervises field operations, supporting engineers and apprentices while maintaining quality standards during installations and maintenance visits across client sites.
Questions
Do you provide security services outside Scotland?
While our primary focus is Scotland, we occasionally undertake projects in Edinburgh and Galashiels. Most client locations remain within Ayrshire and Glasgow regions.
What security systems do you specialise in?
We specialise in CCTV, fire alarms, intruder alarms, access control systems, and smart security integration for both domestic and commercial properties.
Are your engineers certified for fire safety systems?
Yes, our team holds BS5306 parts 3 & 8 certification for fire extinguisher and alarm systems, ensuring compliance with UK safety standards.
How quickly can you respond to emergency callouts?
Our engineers typically respond within 2-4 hours for urgent security issues, with 24/7 monitoring ensuring immediate issue detection and prioritisation.
Do you offer maintenance contracts for existing systems?
Yes, we provide comprehensive maintenance agreements including quarterly fire alarm checks and annual CCTV inspections, with flexible terms for domestic and commercial clients.
Can I manage security systems remotely?
Our smart systems allow full remote management via mobile devices, enabling real-time monitoring and control of security, lighting, and environmental systems from anywhere globally.
